Like many people, I pay my monthly bills online. Just went to pay my natural gas bill, and they have a new payment provider / controller / whatever. Need to register with the new system. There's a field where we have to put in our account number, which is 16 digits. After a couple of false starts, I discover that the reason I keep getting error messages is that the field accepts only 15 digits!!!

*headdesk* Now, I don't know a whole lot about coding... but isn't it kind of obvious that you need to make the field capable of holding ALL the required information?

And there's not even a way to contact the payment company. I emailed the gas company to tell the payment company. Hopefully they'll get it fixed in a few days.

Just... so stupid.