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CRABBY!!!!!
Nov. 27th, 2005 03:12 pmHome from CT. Spent the first hour or so home dealing with the stupidity that is Chase Bank. We signed up for online bill pay, which they screwed up, and we've now been fighting with them for several months over late charges that they promised to take off the bill because it was their screwup. Today was the icing - came home to find the newest bill has late charges on the late charges they promised to remove, and when I called I was told that they can't remove late charges until they are all paid off and then they might refund them. Even though they are only on there because Chase didn't take the late charges off the bill like they said they would. Sent off a check with a scathing letter copied to the CEO and CFO and a demand that they cancel my card immediately. I will never have another Chase card for as long at I live.
And while I was at it I wrote a letter to Continental Customer Service about the flight attendant who stood on our plane snarling to two passengers who'd brought suitcases on about what assholes the rest of us were for having put our coats in the overhead bins: "You'd think they could hold their coats! It's only an hour and a quarter flight! But NO! They have to stuff them in the overhead bins. The overhead bins are for luggage, not coats!" Now, mind you, she did not start with, "Excuse me, I'm sorry, we're running short on space. Could I please hand back coats to make room for luggage?" Instead, it was this ranting conversation with the two customers whose big bags wouldn't fit under the seat, and who were joining in, egged into berating the rest of us like we weren't there.
As I sat here writing the letters, I wondered if I am turning into one of Those People. The crazy ones sitting with their puckered up mouths, writing nasty letters at every offense. I don't want to go there, and combined with a disturbing dream I had last night (may be written up later), the exhaustion of too much running around, and the general end-of-the-semester burnout (oh, and I have homework to do), I am just in a foul, discontent, miserable mood.
Growl.
And while I was at it I wrote a letter to Continental Customer Service about the flight attendant who stood on our plane snarling to two passengers who'd brought suitcases on about what assholes the rest of us were for having put our coats in the overhead bins: "You'd think they could hold their coats! It's only an hour and a quarter flight! But NO! They have to stuff them in the overhead bins. The overhead bins are for luggage, not coats!" Now, mind you, she did not start with, "Excuse me, I'm sorry, we're running short on space. Could I please hand back coats to make room for luggage?" Instead, it was this ranting conversation with the two customers whose big bags wouldn't fit under the seat, and who were joining in, egged into berating the rest of us like we weren't there.
As I sat here writing the letters, I wondered if I am turning into one of Those People. The crazy ones sitting with their puckered up mouths, writing nasty letters at every offense. I don't want to go there, and combined with a disturbing dream I had last night (may be written up later), the exhaustion of too much running around, and the general end-of-the-semester burnout (oh, and I have homework to do), I am just in a foul, discontent, miserable mood.
Growl.
